Contacting us by E-Mail

info@castlesteps.com.

Please us know how many people are in your group, the date of your arrival and the number of nights.

Please also tell us if you would like a room with a private bathroom or a much larger room for the same money with a shared bathroom. Also tell us if you would like a room with a view.

Finally please tell us which currency you would like us to quote you in.

This entire site is @ Copyright The Castle Steps 2007
All our Guest Liaison Officers speak perfect English and are trained in customer service. If you call we can sort out your needs more quickly and sometimes offer you a discount.


Writing to Us

The Castle Steps s.r.o.
Nerudova 7
Praha 1
118 00
Czech Republic

Toll-Free Numbers

UK: 0800-883-0467

US or Canada: 1-800-860-0571

Ireland: 1-800-550-272 (Not available from mobiles.)

Australia: 1-800-453-548

Germany: 0800-187-3673 (Not available from call-boxes or mobiles.)

Austria: 0800-293882

Italy: 800-872-171 (Not available from call-boxes or mobiles.)

France: 800-917-470

Netherlands: 0800-022-8017 (Not available from mobiles.)

Czech Republic: 800-CASTLE (800-227853). With some mobiles you may need to call our land-line number (including the country code).

Poland: (22) 2195487 (this is a local call)

Other countries: +420-257216337

Please replace the "+" with your international access code: this is 00 for most countries in Europe and 011 for the US and Canada. If you are not sure how to make an international call from your country you might like to look here.

If you have a Skype account you can call us through the Internet for free using the user name "castlesteps".